How to Unlock your AT&T Phone

To unlock your phone please see these requirements:  

• The device must be an AT&T phone or device locked to AT&T's network.
• The device must not be reported as lost or stolen.
• The account associated with the device must be in good standing, meaning no past due balance or unpaid bills.
• The device must be active on the AT&T network for at least 60 days if it's a postpaid device. For prepaid devices, at least six months of paid service is required.
• If the device is under an installment plan, it must be fully paid off. 

To Unlock your phone:

1. Visit the AT&T Device Unlock Portal.
2. Select "Unlock your device."
3. Enter your AT&T mobile number or the IMEI number of your device.
4. Complete the form with your name, email, and other required information.
5. Submit the request.
6. You will receive a confirmation email with instructions to complete the unlocking process.
7. Follow the instructions in the email to finish unlocking your device. 

OR

1. Call AT&T Customer Service at 1-800-331-0500 or 611 from an AT&T device.
2. Provide the representative with your account details and device IMEI number.
3. Follow the instructions provided by the representative to complete the unlock request.

Additional Notes:

• Military personnel can request unlocking without meeting the minimum service requirements by providing deployment documents.
• Once unlocked, the device can be used with other carriers that use GSM technology.