At Flex Mobile, we’re committed to making sure you get the help you need, when you need it. Whether you have questions about your plan, need technical assistance, or want to resolve an issue, we offer three convenient ways to get support:
1. Self-service tools for quick answers
2. Phone support from our customer success team
3. Live chat for personalized assistance
In this guide, we’ll walk you through all three options so you can choose the support method that works best for you.
Self-Service Support
1. Visit www.getflexmobile.com and click the Flex Mobile chat logo in the bottom-right corner of the screen.
2. Use the search bar to search for specific questions, or scroll through the self-help guides we have available.
3. Once you find your question, browse through the guide to get step-by-step instructions.
Talk to Someone
1. Dial (833) 711- 9439 to speak to our team, who can help answer questions regarding billing, plans, account information, and more.
Live Chat With a Support Agent
1. If you are already a customer, click here to log in to your account.
2. After entering your credentials and accessing your account, click the black widget which is our chat icon.
4. Ask your question in the chat and you will be directed to our team.
5. You are now connected to a live support agent who will help answer all your questions!
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