How to Activate an eSIM

Hey there! Welcome to our "Flex Plan Activation Instructions" page - your guide to getting your Flex Mobile service up and running. Check out the image below where you'll see how to activate your service in just a few clicks.

1. Click Activate my SIM if you are ready to activate. 
2. Click Transfer my Number and follow the prompts below to continue transferring your number in.

Getting Started with Your New Phone Number

1. Tap "Activate My SIM" and follow the prompts. 

This screen will include your enrollment ID,  and your SIM details, plus your personal info like name, address, email, and phone number.

Your Activation Success Screen

Good news! This confirmation pops up after you've successfully completed the initial activation for your new phone number. Simply tap "OK" to complete set up. 

Woohoo! Look what you've accomplished! This friendly screen shows you've successfully activated your Flex Mobile account.

Bringing Your Current Number Along? It's Easy!

1. First, grab your account number and transfer PIN from your current carrier - you'll need these handy!
2. Just tap the "Transfer My Number" button (we've highlighted it in the red box for you) to start your number's journey to Flex Mobile

3. After you tap "Transfer my Number," you'll see a "Yes, Transfer It" button. Tap that to continue. 

4. Next up, we'll ask you for a few details to make sure your number transfers smoothly.

Here's the info you'll need to bring your number to Flex Mobile:

• Personal Information:
  • First Name
  • Last Name
  • ZIP code
  • City
  • State
  • Address 1
  • Address 2 (if you have one!)

• Account Information:

  • Transfer Account Number (from your current carrier)
  • Transfer PIN
  • Phone Number (the one you're bringing with you!)
  • Device IMEI Number (quick tip: just dial *#06# on your smartphone to find this)

  

Once you've filled everything out, just hit the "CONTINUE" button and we'll take care of the rest!

After your number finishes its journey to Flex Mobile, we'll send you an eSIM activation code and your number set up is complete.